Photo: Christina Morillo - Pexels

By: NyRee Ausler

If you are like most people, you don’t really think about what’s on your resumé until it is time to look for a new job. You scramble to add your most recent experience and insert some duties and responsibilities. It reads like every other candidate’s resumé, “blah, blah, blah”.

If you truly want to stand out from other applicants and show your value to potential employers, it’s important to add your achievements and experiences while they are still fresh in your mind and relevant to your career goals. That means taking the time to stop and refresh your resume regularly so you don’t have to re-invent the wheel every time.

And what better time to make those updates than the end of the year? As you take inventory of what went right or wrong, your wins and losses, you can translate those experiences into words that tell your personal story of growth, perseverance, and resilience. 

 Photo: Andrea Piacquadio - Pexels

Here are 8 of the best practices for updating your resumé:
 
1. Choose the right accomplishments to add
Knowing exactly what your career goals are is important for deciding what skills and achievements are relevant.  Identify those that are most relevant to the position you plan on getting or retaining in the near future.

Then, reflect on 2023 and come up with examples of work, education, or personal projects that demonstrate those skills and experiences.
 
2. Use the PAR or the STAR method
PAR stands for Problem, Action, and Result. Similarly, the STAR acronym represents Situation, Task, Action, and Result. This is an easy to understand and logical way to structure your accomplishments, highlighting the impact of your work.

For every accomplishment listed, describe the problem or challenge you faced, what you did to resolve it, and the result or outcome. This method of demonstrating your capabilities directly correlates your actions with intended results.
 
3. Quantify your results
Ideally, the results of the work you did should be measurable. Whenever possible, you should use numbers, percentages, or other metrics to show the magnitude and significance of your achievements.

For example, instead of saying “increased sales”, say “increased sales by 25% in six months”. Framing your accomplishment in this way also demonstrates that you know how to set and meet SMART goals, Specific, Measurable, Achievable, Relevant, and Time-Bound.
 
4. Use action verbs
Use strong action verbs that describe what you did when sharing your accomplishments. For example, use verbs like “led”, “created”, “launched”, “developed”, “improved”, “implemented”, or “achieved”.

An example that demonstrates this is, “Designed and developed a chatbot that improved customer satisfaction by 35% and reduced response time by 50%. Used Python, TensorFlow, and Azure Cognitive Services to implement the chatbot functionality and user interface.”

Avoid passive or vague verbs like “was responsible for”, “assisted with”, “participated in” or “helped”. These seem to indicate that you just happened to be part of something, rather than showing intention, leadership, or autonomy.
 

Video: Mika Thompson - YouTube

5. Tailor your resumé to each job
All resumés are not created equal. What works for one position will get you overlooked for another. You need a relevant resumé for every role you intend to apply for.

Customize each one to match the specific requirements and expectations. Highlight the accomplishments that are most relevant and impressive for each position.
 
6. Education matters
If you have gotten new degrees or certifications in 2023, it’s important to include them in your resumé. This includes any internships or milestones you’ve completed and the work you’ve done as part of that assignment.

You might say, “Recent graduate with a Bachelor of Science in Computer Science and 3+ years of internship experience”. In describing your achievements, you could write, “Developed and launched a web app that reached over 10,000 users and won the Best Student Project Award at the 2023 Tech Expo”.

Another example is to add, “Bachelor of Science in Computer Science, University of Washington, 2023”. You could add, “Graduated with honors and a 3.8 GPA” or “Completed a capstone project on machine learning that was published in the Journal of Artificial Intelligence Research”.
 
7. Consider any new skills you’ve acquired
On-the-job learning and knowledge you pick up on your own time is important information to add. Any new technological skills should be included in your updated resumé.

You may have become proficient in Python, HTML, CSS, JavaScript, or SQL over the past year. Or you may have become certified in Scrum and Agile methodologies. As long as your new skills are relevant to the role, add them to your documented experience proudly.
 
8. Don’t be afraid to brag a little
Think of your resumé as a personal commercial that sells your skills, experience, and knowledge to perspective employers. Any accolade or awards you have received this year are great to include as they demonstrate your commitment to excellence.

Some straightforward examples of how to do this are, “Best Student Project Award, Tech Expo, 2023”, “Dean’s List, University of Washington, 2021-2023”, or “Microsoft Imagine Cup Finalist, 2022”.

You are your own best advocate when it comes to your career.
Remember that no one knows you better than you. The person most qualified to tout your achievements and experiences is that person who was there every step of the way… you!

Updating your resumé regularly is vital to keeping track of what you’ve done professionally. If you stay ready, you don’t have to get ready. Wishing you an abundant 2024!NyRee Ausler, SHRM-SCP, SPHR, is a writer and author from Seattle, Washington. She covers workplace issues using the experience garnered over two decades of working in Human Resources and Diversity, Equity, and Inclusion.

In today's fast-paced world, women often find themselves searching for flexible and enjoyable ways to earn extra money. Enter “mystery shopping”, an exciting opportunity that not only helps you increase your income but adds a dash of adventure to your life.

Mystery shopping is an amazing opportunity for you, your family, and your friends to earn extra income.  Mystery shops are available to adults from different backgrounds and demographics, so anyone can start one. 

As we explore side hustles, we will focus on the interesting world of Mystery Sopping and explore why it's a perfect money-making choice for women like you. Plus, we have a special surprise - an exclusive opportunity to become an airport mystery shopper, where you can earn up to $200 per day or more. Keep reading to find out how!

Discover the magic of Mystery Shopping.

Mystery shopping is like being a secret spy for consumers. As a mystery shopper, you're tasked with assessing businesses while keeping your identity and purpose under wraps. The primary objective is to gauge customer service quality and the overall customer experience without the business realizing that they are being evaluated.

What are 5 big benefits of Mystery Shopping?

• Flexible Schedules: Mystery Shopping is a dream-come-true for women who need flexibility in their side hustle. You can cherry-pick assignments that perfectly align with your busy schedule.

• Diverse Opportunities: Mystery Shopping opens the door to many exciting experiences. You can evaluate retail stores, restaurants, airports, banks, hotels, and many other businesses. It's like being a different type of customer every time you head out.

• Service Improvement: If you appreciate good service, Mystery Shopping lets you be a part of the solution. Your feedback helps businesses improve the quality of their services, which can be incredibly fulfilling work.

• Skill Development: Being a Mystery Shopper means honing skills like attention to detail, sharp observation, and effective communication. These skills are not just beneficial for your Mystery Shopping adventures but can also enrich your personal and professional lives.

• Autonomy: As a Mystery Shopper, you get to be an independent contractor and be your own boss. You can choose what programs you want to participate in and the dates and times you are available. You get to take assignments on your own schedule and achieve optimal work-life balance.

A surprise awaits: Mystery Shopping at airports.

Now, here's the exciting twist: Mystery Shopping isn't confined to just traditional businesses. You can also explore non-travel aspects of airports such as shops, restaurants, and services within terminals. Just like in any other Mystery Shopping scenario, you'll have the opportunity to assess and report on the customer experience within these unique settings.

Are you ready to start your Mystery Shopping journey?

• Discover reputable Mystery Shopping companies: Start by doing your homework. Look for Mystery Shopping companies with a track record of paying their shoppers on time and offering a variety of assignments.  A good resource for learning about Mystery Shopping is the MSPA (Mystery Shopping Providers Association).

• Set Up Your Shopper Profile: Join a Mystery Shopping company and create your shopper profile. This profile helps the company match you with assignments that suit your interests and location.

• Choose Your Assignments: Explore available assignments and select the ones that best fit your interests, schedule, and location. Some may require specific qualifications or experience, so choose wisely.

• Understand the Evaluation: Once you accept an assignment, follow the provided instructions on what to evaluate during your visit or interaction with the business.

• Share Your Feedback: After completing an assignment, share your insights and observations by submitting a detailed report. Thorough and accurate reporting is key to effective Mystery Shopping.

• Get Rewarded: You will know what each assignment will pay for and reimburse before accepting it. Any reimbursement for required purchases and parking will be clearly stated in the shopping instructions. You will be paid by the Mystery Shopping company directly.  Each company will provide you with details explaining pay, reimbursement, and payment timelines. 

Are you ready for an exciting opportunity?

We're delighted to offer you an exclusive opportunity to become an airport mystery shopper as an ultimate side hustle!

If you're interested, send an email to info@pwocn.org with the subject line: “Airport Shop” to learn how you can embark on this thrilling adventure.

Here are 3 tips for success as a Mystery Shopper:

• Stay Incognito: Remember, you're a secret agent. Blend in and avoid attracting attention to yourself while evaluating a business.

• Follow the Guidelines: Pay close attention to the instructions provided by the Mystery Shopping company to ensure your report is accurate and useful.

• Reliability Matters: Building a reputation for reliability and professionalism by consistently submitting high-quality reports on time can lead to more exciting opportunities.

Mystery Shopping isn't just about making money; it's an adventure waiting to be explored. With flexibility, the chance to enhance service quality, and the development of valuable skills, Mystery Shopping is an ideal choice for women looking to boost their income while having a little fun.

So, if you're a woman seeking a unique money-making opportunity, embrace the intriguing world of Mystery Shopping, and start your journey today. Your next mission, whether in a mall or an airport terminal, is just around the corner!

And don't forget to email us at info@pwocn.org for the exclusive opportunity to become an airport mystery shopper – the sky's the limit!

Here are the top 5 reasons why you should update your resume on National Professional Women of Color Network Career Board, even if you're not looking for a job.

1. Remind yourself of your achievements

We can all use a confidence boost every now and then. Updating your resume will show you just how good you are at what you do.

2. Understand your personality better
So you know what it is that you do, but why do you do it? Outlining your experiences will help you understand what it is about your personality that drives you to succeed in your line of work.

3. Visualize the building blocks that got you where you are
Now that you know what you do and why you do it, what did it take for you to get where you are? You’ll be able to see what blocks you have built with previous experiences and academics that helped shape who you are today.

4. Reflect on your strengths and identify your weaknesses
One of the most popular questions asked in an interview is, “What would you say your strengths and weaknesses are?”. While our strengths are usually obvious to us, we typically have a difficult time seeing our flaws. Analyzing your resume will help you prepare for the most testing question you’ll be asked.

5. Prepare yourself for the worst
There is no telling what is going to happen at any given time within your career. Keep your resume up-to-date in order to prepare yourself for the unfortunate events we can’t control.

A good resume starts with fresh information. Whether you’re the active or passive job seeker, there isn’t a better time to update your resume than right now.date Resume Now

Update Resume Now

You are an incomparable masterpiece and wonder of the world but think about how many times you have been compared to or compared yourself to someone else.  

If that perception made you feel less than or somehow diminished, then your willingness to define your own path, from a place of esteem and confidence, was taken away from you.  

Reclaim and reinforce your personal power to define your path my proclaiming and following these five agreements with yourself:

Defining myself, as opposed to being defined by others, is one of the most difficult challenges I face.   ~ Carol Moseley-Braun

No one has the right or should be given the power to break down your sense of self.  Seeking validation or approval strips away your sense of worthiness and can begin an unhealthy habit of self-doubt.  You don’t need anyone’s permission to be great, to think outside the box or shatter the glass ceiling!  You come from a long line of brilliant, dignified, provocative, dedicated, and loving women.

Agreement #2 - I will follow my heart, my intuition, and my divine inner navigation system.  

The dictionary describes self-definition as providing the fundamental nature of one's identity, character, abilities, and attitudes, and self-determination as free will that establishes one's own fate or course of action without compulsion. Taking this level of personal initiative is the next level in leadership and business development.  You must allow yourself to think without boundaries.  To dream big and act bold!

Agreement #3 - I will not ask for approval or permission to tap into my purpose-driven power.

Defining your own path begins with defining yourself. Who are you outside of anyone’s preconceived or biased perception of you, whether individual, familial or societal? It’s often difficult to make this leap of faith because historically women, from all cultures, were defined negatively to suit the misguided desires and insecurities of others.  Yet in the midst of those challenges and often because of them, we flourished. We decided to stay true to our divine destiny and step outside the flawed image portrayed.

Agreement #4 - I will uplift and cheer on my sister’s gifts instead of comparing mine to diminish our collective.

As a sisterhood, we can support your dream if you define it based on who you are and what you have to offer.  We must first remove the desire to compare or be compared to anyone else.  Take the truth of your history with the lessons of your experiences and take your place beside the others.

By changing your perspective and reshaping your mindset, you can transform your experience and unlock your unlimited potential and gift of originality.  You can boldly venture into any arena you see fit.  

Agreement #5 - I will not allow anyone to separate me from my destined greatness.

Set you own standards and allow your imagination to extend beyond reach.  To do this you will need a renewed strategy, a shifted mindset, and focused self-determination.  

Blanche A. Williams, M.S. is President of Greatness by Design, LLC specializing in corporate/organizational performance training, leadership development, and coaching. Blanche is a highly sought after speaker, former XM Radio Talk Show Host, leadership expert, author, and adjunct professor at the Center for Leadership and Professional Studies/PBSC. She is also the founder of the National Black Women’s Town Hall , a non-profit dedicated to addressing black women and girl's issues through town hall style events, personal development, advocacy, solution-building and mentoring.

 

Passion, smassion...just give me my paycheck! Some may tell you it’s one of those touchy-feely concepts reserved for artists and activists. But how important is passion in business?

Passion stirs the fire in the belly that drives you to do what most people won’t. It’s why individuals devote their lives to causes that will change the world. And also what compels a scientist to spend 16-hour days in the lab hoping to get one step closer to the solution for a customer. 

When we lack passion, we lack an authentic drive to succeed. We may be temporarily motivated by money or a fear of consequences, but that will only last for so long. 

I’ve learned this the hard way with my teenage son. Deon was an above-average student until high school. Suddenly, it was like his brain became disconnected from the rest of his body. Semester after semester, he teetered on the borderline of failure in at least one class. 

We enlisted the help of tutors, offered financial incentives, and took away every privilege short of eating and breathing, with mediocre results.

No matter how hard we tried, we just couldn’t get Deon to see the long-term implications of his actions (or inaction), mainly because he doesn’t possess a strong passion for anything. 

So I had to lay down my high scholastic aspirations for him in exchange for the hopeful realization that when he discovers his “thing”, he’ll be okay. Just this week, he mentioned that he thought it would be cool to live abroad. This just may be the thing that will turn life around for him.   

Is passion in business important? You bet. Leadership expert John Maxwell said, “A great leader’s courage to fulfill his vision comes from his passion, not position.” 

If the team you’re leading isn’t performing to your expectations, ask yourself, “How can I make them passionate about what we’re trying to achieve?” Short-term incentives and scare tactics will only go so far.

So what can you do if you find that you’re losing passion for your work? Here are a few questions to ask yourself:

1. When was the last time I was really excited about my work?
   
2. What existed then that doesn’t exist today?
   
3. What can I do to get it back?
   

Maybe your business was really exciting in the start-up phase, but now it’s gotten dull and mundane. Or your last position involved lots of customer interaction, but now you’re stuck behind a desk. You may not be able to able to bring the passion back to your day-to-day routine, but maybe there are activities you can get involved in outside of work to fill the void, like volunteering. 

I’ve helped people launch side businesses that reignite their passion and allow them to earn extra income. Or maybe it’s time to start considering a bold shift.

Whatever the right answer is for you, you owe it to yourself to thoughtfully pursue it. Simply hoping things will change is a lot like hoping to win the lottery when you didn’t even buy a ticket. When you’re passionate about your work, greatness happens.

And the impact of that greatness is bigger than just you and your happiness. Living with passion isn’t a selfish pursuit; it’s your personal responsibility.

Will you live up to it?

Isha Cogborn is the CEO and Founder of Epiphany Institute, a professional development firm that works with people who want to find more meaning and fulfillment to their careers through coaching, training and online communities.  Get weekly inspiration on her website at www.CoachIsha.com and connect with Isha on Facebook, Twitter and YouTube.